Samsung Responds to "Smart TV Leaks": No Accused Allegations



According to a report from the New Zealand News Agency on February 10, foreign media such as the British Broadcasting Corporation (BBC) warned on the 10th that the voice recognition function in Samsung Smart TV will not only capture the user’s private conversation, but also transmit it to the first. Three parties. In response, Samsung Electronics responded by saying on the 10th that this was a “no basis for accusations”.

One of the selling points of Samsung Smart TV is its voice recognition function, “capture voice commands and convert them into text commands”. However, Samsung Electronics clearly stated in its privacy policy that “Intelligent voice recognition system can capture voice, personal information and other sensitive information will also be transmitted to third parties along with the captured data. We hope consumers can pay attention when they call”. Based on this, the foreign media condemned, "It is reminiscent of George Orwell's novel, 1984."

Samsung Electronics countered that the foreign media’s allegations “had no evidence”. Samsung Electronics stated that “Samsung pays attention to personal privacy of users. Samsung Smart TV adopts industry-standard information maintenance guidelines, including data encryption. This measure can ensure that users’ personal information is not disclosed and will not be unauthorized. The next is collected or used."

Samsung Electronics also specifically explained the third-party involved in the privacy policy that Samsung does not keep voice records or sell them to third parties. Only when the user agrees and uses the voice recognition function, the voice search command is transmitted to the searcher, searches for it, and then transmits the search content to the television.

The person in charge of Samsung Electronics stated that when switching TV channels, some people say “0” and some people say “change to 0”. Similar to the wide range of voice commands, collecting a variety of voice commands for analysis is to improve the accuracy of search engines. The accusations now have no credentials.
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